Refund policy

For hygiene and safety reasons:

• Opened perfumes cannot be returned or refunded.

• Unopened perfumes may be exchanged within 7 days only if:
  ✔ The item arrived damaged
  ✔ The wrong product was received

Customers must provide:

• Proof of purchase

• Picture/video evidence of the issue

Refunds are processed only if the company is at fault.